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Returns and Exchanges must be requested within 7 days of receiving your order.
It is the buyer’s responsibility to inspect all products once they are received. If you are not satisfied or the items arrive damaged, please follow the procedure below.
Contact us to request a Return Authorization (RA) number; this can be done by sending an email to: firstname.lastname@example.org
In your email, please include:
- Your full name, address, contact details
- Order Confirmation Number
- tems being returned/exchanged along with a brief reason.
(Please also include 1 and 2 on your return package)
When your Return Authorization # clears, it will be e-mailed to you. Returns must be completed within 15 days of Return Authorization generation. We cannot guarantee refund outside of this timeframe. Please print out the attached Return Authorization Form and include it in the package with returned items.